1. What makes MERO different?

MERO is built with intention. We don’t mass-produce or rush designs. From fabric selection to final stitching, every piece is carefully crafted to deliver premium comfort, confidence, and a fit that feels right.

2. How do I choose the right size?

We recommend checking our Size Guide before placing your order. If you’re between sizes, choose based on your preferred fit — relaxed or fitted. If you still need help, contact our support team and we’ll guide you.

3. Do you offer Cash on Delivery (COD)?

Yes, we offer Cash on Delivery (COD) across Bangladesh for your convenience.

4. How long does delivery take?

• Inside Dhaka: 2–3 business days

• Outside Dhaka: 3–5 business days

Delivery times may vary slightly during busy seasons.

5. Can I return or exchange my order?

Yes. You can request a return or exchange within 7 days of delivery, provided the item is unused, unwashed, and in original condition with tags attached.

6. What if I receive a damaged or wrong item?

If there’s any issue with your order, contact us within 48 hours of delivery with clear photos. We’ll arrange a replacement or refund immediately.

7. How should I care for my MERO products?

To maintain quality and longevity:

• Wash in cold water

• Do not bleach

• Iron inside out

• Avoid high heat drying

Taking proper care ensures your piece stays premium for longer.

8. How can I contact MERO?

You can reach us through:

• Email: [your support email]

• Social media inbox

• Website contact form

Our team is always ready to assist you.